itellico Legal Hub for AI

itellico.ai itellico.com
Deutsch DE
itellico.ai itellico.com
Language: Deutsch Deutsch

Legal Docs

  • Imprint
  • Terms and Conditions
  • Privacy Policy
  • Cookie Declaration
  • Data Processing Agreement
  • Service Level Agreement
  • Implementation Guidelines
  • Client Privacy Policy Template
  • Billing Rates

Legal Docs

ImprintTerms and ConditionsPrivacy PolicyCookie DeclarationData Processing AgreementService Level AgreementImplementation GuidelinesClient Privacy Policy TemplateBilling Rates

Billing Rates

Last updated: August 1, 2024

itellico intertet solutions GmbH offers a comprehensive range of services with competitive hourly rates tailored to meet the diverse needs of our clients. Our pricing structure is designed to provide transparency and value, ensuring that clients receive expert consultation, development, and support services at rates that reflect the quality and expertise of our team. Below, you will find detailed information on our hourly rates for various service categories.

Note: All prices are in Euros and are exclusive of statutory VAT.

1. Hourly Rates for Services

Consulting and Project Management

Activity Net Description
Business Consultant 220.- Provides strategic advice to improve business efficiency and performance.
AI Consultant 220.- Offers expertise in AI technologies to enhance business processes.
Callcenter Consultant 150.- Optimizes call center operations and customer service strategies.
Prompt Engineer 180.- Designs and refines prompts for AI systems to improve interaction quality.

Development, Implementation, and Services

Activity Net Description
AI Developer 180.- Develops AI solutions tailored to client needs and specifications.
Developer 150.- Builds and maintains software applications and systems.
Network Specialist/ VOIP/ SIP 180.- Manages and optimizes network infrastructure and communication systems.

Support – First Level, Second Level

Activity Net Description
Content Manager 80.- Manages and curates digital content to align with business goals.
Customer Success Manager 100.- Ensures customer satisfaction and retention through proactive support.

2. Fees Based on Time Spent

  • Billing Unit: At least the commenced half-hour.
  • Travel Times: Calculated based on time spent. Waiting times are considered travel times if they hinder the performance of other activities and are not attributable to itellico. Travel is conducted with the client's consent; in urgent cases, consent can be obtained retrospectively.

3. Additional Costs

Additional costs are to be borne by the client in addition to the fee and include in particular:

  • Travel Expenses: Including mileage allowances and per diems. Travel time compensation applies to the most economical means of transport. Overnight stays in a hotel (bathroom/WC) are calculated according to the daily and overnight allowances of the collective agreement for IT professionals. If the rates are insufficient, the actual expenses will be charged.
  • Other Costs: Special equipment that itellico cannot constantly provide must be supplied by the client.

4. Monthly Quotas

Unused hourly quotas expire at the end of the month and cannot be carried over to the next month. It is recommended to fully utilize the assigned hours within the month.

5. Working Hours

Working Hours Category Days Time Range Surcharge
Regular Hours Monday to Friday 09:00-18:00 None
Overtime Monday to Friday 18:00–09:00 50% surcharge
Overtime Saturday, Sunday, Holidays 00:00-24:00 50% surcharge
Choose your language: German Deutsch
© 2025 itellico internet solutions gmbh. All rights reserved.
Built on AWS GDPR Ready TLS Secured